Knowledge Transfer and Training
Hackolade Studio’s training and support ecosystem offers a scalable, multi-modal approach that suits a variety of organizational sizes and technical skill levels. With an emphasis on self-paced learning, certified eLearning, and comprehensive documentation, the platform enables customers to accelerate user readiness, reduce support overhead, and maximize return on investment with minimal disruption.
Hackolade Studio offers a multi-tiered training strategy to ensure all stakeholders—from technical administrators to casual end-users—can quickly and confidently adopt and use the platform. Training is self-paced by default, with optional live or virtual sessions available to supplement onboarding, particularly during early adoption phases or key milestones. The training plan includes:
| Audience | Training Focus | Delivery Methods |
|---|---|---|
| Technical Infrastructure Support | Installation, system configuration, CI/CD integration, Git integration, security setup. | - Online documentation - How-to guides - Virtual onboarding sessions (optional) |
| Product Administrators | User management, repository setup, governance enforcement, backup & recovery. | - eLearning platform (certified tutorials) - How-to guides - Live workshops (if needed) |
| End-Users / Data Modelers | Modeling principles, domain modeling, schema design, Git workflows, CLI documentation. | - Self-paced eLearning (video tutorials) - Online help center - Live Q&A webinars (optional) |
The progressive learning path ensures that beginners can start with foundational topics and advance to more complex modeling tasks, supported by certifications for each tutorial.
| User Role | Prerequisites | Training Duration Estimate | Learning Curve |
|---|---|---|---|
| Infrastructure Support | Familiarity with system deployment, security protocols, Git | ~2–4 hours depending on environment complexity | Low – platform is lightweight and easy to deploy |
| Administrators | Experience with user/admin tools and basic data governance | ~4–6 hours for full platform coverage | Moderate – multiple integration options |
| End-Users / Modelers | Basic understanding of databases and data modeling concepts | ~6–8 hours (via eLearning or a combination of methods) | Moderate – intuitive UI and modeling flow |
Hackolade provides a broad suite of training and support resources, all of which are freely accessible and scalable for both small and enterprise teams:
| Resource | Description | Access |
|---|---|---|
| 📘 Online Documentation | Comprehensive user manual with contextual help for every feature | Publicly available; updated regularly |
| 📹 Tutorials | Short walkthroughs for key use cases and tasks | Embedded in Help portal |
| 🛠️ How-To Guides | Step-by-step guidance on common modeling and admin tasks | Categorized by use case |
| 🎓 eLearning Platform | Structured learning with 6 progressive courses, 50+ videos, and certification upon completion | Accessible on demand, ideal for onboarding and certification |
| 📚 Community Knowledge Base | Includes FAQs, troubleshooting tips, and best practices | Hosted online, continuously expanded by the community |
| 🎙️ Webinars & Live Sessions | Optional live Q&A sessions and deep-dive webinars during onboarding or rollout phases | Can be scheduled as needed with Hackolade experts |