Network proxy

By default, Hackolade Studio accesses the Internet using the proxy settings from the PC's browser, as stored in Windows Internet Options > Connections of the dialog c:\Windows\System32\inetcpl.cpl 

 

If you have an HTTP proxy server on your network, you may have to manually set in the application the proxy parameters with the hostname or IP address of the proxy server.

 

You may enter this info via the menu Tools > Options > Network Proxy.  Access is allowed, even if the license software key is not yet activated.

 

Proxy configuration can be achieved in 4 different ways:

1) using your system or browser config (preferred method, requiring no special changes in Hackolade);

2) using HTTPS_PROXY environment variables you may have used for your proxy settings

3) using a Proxy Configuration (.pac) file accessed via a URL provided by your network administrator

4) manually entering proxy address/port and possible username/password

 

 

The default setting is to use the proxy setting from you system/browser:

 

 

The HTTPS_PROXY option should only be used if you knowingly handle proxy setup through HTTPS_PROXY environment variables.

 

In some cases, your network administrator may have created an automatic proxy configuration (.pac) file and made it available via a URL address.

 

 

Finally, it is possible to enter the hostname or IP address of the proxy server, and the appropriate port number.  If the proxy server requires a user name and password, you may include your credentials as well:

 

 

 

Zscaler proxy troubleshooting

Important: the following domains must be whitelisted: https://hackolade.com,  https://quicklicensemanager.com, https://qlmdr.com, and https://github.com/hackolade

 

Warning: if you have an HTTP proxy server on your network, you may have to manually set in the application the proxy parameters.  You will find more information on the Network Proxy page.  In particular, in environments with proxies using SSL inspection (Zscaler, BlueCoat, etc.) it is critical that Hackolade Studio be whitelisted to connect properly with SSL/TLS protocols.

 

If your organization uses a ZScaler proxy which prevents license key validation, follow the steps below:

 

Step-by-Step Configuration in Zscaler Internet Access (ZIA)

 

1. Log in to Zscaler Admin Portal

   • URL: https://admin.zscaler.com (or your organization's ZIA portal)
   • Navigate to: Authentication/SSL Policy → SSL Policy

2. Create a New SSL Decryption Rule

   • Click Add SSL Decryption Rule (or Add Rule)

3. Configure Rule Settings

Field	Value
Rule Name	Skip SSL Decryption - Hackolade Studio
Action	Skip Decryption (or Bypass SSL Inspection)
Users/Groups	Select applicable users (or All Users)
Locations	Select applicable locations (or All Locations)
URLs	Add domains: https://hackolade.com,  https://quicklicensemanager.com, https://qlmdr.com, and https://github.com/hackolade
URL Categories	(Optional) Select Business and Industry
Priority	Set to High (above general decryption rules)

4. Save and Deploy

•  

  • Click Save
  • Deploy the policy to apply changes

 

 

Process-Based Bypass (Zscaler Client Connector)

If your organization uses Zscaler Client Connector (ZCC) with process-based policies:

1. Navigate to: Client Connector Policy → Application Bypass/Exclusion
2. Add your app's executable:

Field	Value
Process Name	Hackolade.exe (Windows) or Hackolade (macOS/Linux)
Action	Bypass Proxy or Exclude from Inspection
Path	Full path to executable (e.g., C:\Program Files\Hackolade\Hackolade.exe)

3. Save and Deploy